Mazda Premium Roadside Assistance

Roadside Assistance

Mazda Premium Roadside Assistance is now included with the purchase of all new Mazda vehicles on or after April 1st 2019. Whether it’s a flat battery, locked-in keys, accident support and flat or damaged tyres, we’ve got you covered, day or night, city or country. With Mazda Premium Roadside Assistance, help is always there when you need it.

To access your Roadside Assistance simply visit the Mazda Australia Roadside Portal or call 1800 034 411. For more information about Mazda Premium Roadside Assistance, please read the full Terms and Conditions.

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Roadside Assistance Portal

To access your Roadside assistance, simply visit the Mazda Australia Roadside Portal

Go To Portal

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Flat batteries

If there’s a battery problem, we’ll test, jump start or coordinate a replacement.

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Emergency fuel

If your fuel runs out, we’ll provide you with enough to get to the nearest petrol station.

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Flat tyres

If you have a flat tyre, we’ll replace it with your spare, or if need be transport you to a repair facility.

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Lost or locked keys

If you’ve lost or locked your keys, we’ll attempt a retrieve, arrange a replacement or transport your vehicle to an authorised repairer.

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Towing / transportation

If you’ve broken down, we’ll transport your vehicle to the nearest mazda dealership or a designated location within 50km.

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Accident coordination

Following an accident, we’ll coordinate towing, provide advice and if required coordinate alterative transport.

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Bogged vehicle

We’ll recover bogged vehicles when the conditions are safe. If specialist equipment is required, additional costs will be incurred.

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Urgent message relay

Following a breakdown or accident, we’ll relay urgent messages to your family, friends or associates.

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If your vehicle has broken down and must be transported to the nearest authorised repairer, we’ll provide up to $110 for a taxi.